My Recently Visited Services
Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.
For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.
The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.
Campus printer setup for faculty & staff workstations
Your unique Trinity University Network Credentials are used to control access to most non-google applications and services
At our 101 office located on the first floor of the library, we have Dell Laptops and Apple iPads available for checkout.
Information Technology Services offers review for new technology purchase requests for campus environment compatibility, standard and non-standard equipment, and software.
ITS partners with OculusIT to perform a data security assessment on new university contracts, software purchases, or any other system/technology that resides or interacts with TU network and computing resources.
ITS offers direct faculty consultation services to explore all options and technologies available at Trinity. Instructional designers help faculty think through design, planning, and delivery considerations, emphasizing student engagement and instructor manageability. In addition, instructional designers assist with technical questions about the LMS, lecture capture, video conferencing software, classroom technology, and third-party tools like Poll Everywhere and LinkedIn Learning.
On our website, technology.trinity.edu, on the right-hand side, users can check the status of our systems.
Information Technology Services offers many consulting options involving technology assistance and operational solutions to assist the university in assisting its goals.
The Canvas Learning Management System (LMS) allows Trinity faculty, staff, and students to manage digital learning, create and present learning materials online, and assess student learning.
The Server Provisioning service provides virtual machines or servers for requesting departments depending on requirements after approval and vetting.
ITS will diagnose and work on computers and/or peripherals. We do not work on personal computers.
The objective of this procedure is to establish a streamlined ITS/AV event resource checkout process for the following Registered Student Organizations (RSOs) under the direction of Student Engagement & Development:
Trinity's computer labs (general and academic/departmental)
Canvas is primarily a web-based software; however, any Trinity user can access Canvas on a mobile device from the Canvas Teacher and Student apps.