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Categories (12)
Technology Consulting
Consultation regarding what technology (software, hardware, computer, Audio/Visual, Videoconferencing, network equipment) would be best for projects, or department.
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Security
How to keep your devices and information secured.
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Telecommunications
Create or add additional extensions to the phone, remove extensions from a phone, change caller ID name, add/remove voicemail. Create new voicemail accounts and troubleshoot issues with voicemail
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Networking
Campus wifi, remote access, printing, and file storage.
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Training
Provide and develop online and in-person training for ITS products and services.
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Staff/Faculty Printers
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Asset Management
Inventory of available equipment
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Classroom/Instructional Support
Provide classroom technology equipment support and Lecture Capture setup & course and content retrieval. Perform Digital Media conversion for streaming and course support.
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Audio Visual
Install and Configure digital signage and provide training for department content managers. Cable TV service and support for limited locations.
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Technology Support and Maintenance
Provide basic hardware support and maintenance to Trinity approved and owned Technology. Support with purchasing licensing and distribution of assets, ITS provides basic support for Trinity approved software. Provide major System Status on the technology.trinity.edu website.
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Procuring Technology
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Passwords
Account Creation, Passwords Management, and configuring Multi-Factor Authentication.
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Services (4)
New Student Guide
Technology and account quick-start guide for new Trinity students
Student Guide
Quick links for current Trinity students
Faculty Guide
ITS services and tools for Trinity faculty
Staff Guide
ITS services and tools for Trinity staff
Popular Services
Tmail
Getting Help from ITS
TUAccess
Printing for Faculty & Staff
Staff Guide
My Recently Visited Services
Zoom Web Conferencing
Microsoft 365
Digital Signage
DUO (Multi-Factor Authentication)
Canvas Mobile App
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