Remote Access (VDI/VPN)

 

Remote Access through VDI or VPN can be an excellent solution for those working from off-campus and needing access to network drives, protected library resources, and specialized software.

 

VDI (Virtual Desktop Infrastructure)

 

       VDI Users

       VDI Availability

       How to Access VDI

            Web Access

            Client Access

                             MacOS

                             Windows

 

 

VPN (Virtual Private Network)

 

       VPN Users

       VPN Availability

       How to Access VPN

           Setting Up MFA on the VPN

 

How to get help for VDI or VPN

   

 

VDI (Virtual Desktop Infrastructure)

VDI is a virtual temporary desktop that resides on the Trinity University network. Trinity offers a Virtual Desktop Infrastructure (or VDI) service to everyone with TU Network credentials and Duo MFA. By logging into VDI, you can access a standard Trinity desktop from anywhere.

 

VDI gives you access to only available resources on campus (i.e., Colleague, network drives, etc.) and other general productivity software (Microsoft Office, Adobe, etc.).

 

 

VDI Users

Students, Faculty, and Staff.

VDI Availability 

VDI is a web-based service and desktop application that any device can access by logging into your TU Network credentials and Duo MFA. 

 

 

How to Access VDI 

 

Web Access 

If you perform smaller and basic computing tasks, you can use this method that does not require a download. If you want better performance and functionality, use the VMWare Horizon Client Software. Please notice that if you save any data on the desktop, it will be lost when logging off.  If you need to save your work while using VDI, please save it in Google Drive in your network storage drive folder via an email to yourself.

 

Step 1: In the web browser of your choice, go to  vdi.trinity.edu. 

Step 2: Select VMWare Horizon HTML

 

Step 3: Log in using your TU Network credentials.

 

 

Step 4: In the “Next Code” 

  • Enter your passcode from the Duo Mobile app or Token

      or

  • Type in "push," and press Enter to send a push to your Duo Mobile app.

 


 

Client Access 

 

MacOS

Download and install the VMWare Horizon Client Software for macOS.

Need help installing it? Download VMWare Horizon Client Installation Instructions for macOSPage instructions. 

 

Windows

Download and install the VMWare Horizon Client Software for Windows.

Need help installing it?  Download VMWare Horizon Client Installation Instruction for Windows instructions


 

VPN (Virtual Private Network)

VPN is a service that allows your Trinity University-owned device to connect directly to the on-campus network). The VPN usage requires prior authorization from your respective VP or designate. The request for VPN access must be sent to ITS.

 

 

VPN Users

Trinity Faculty and Staff. 

 

 

VPN Availability 

VPN is a web-based service that requires authorization before use and can be accessed at any time on any Trinity University-owned device. 

 

 

How to Access VPN

VPN is restricted to Trinity University-owned devices and requires authorization before use. Please read the TUNetwork Use Policy before proceeding. 

  • Download and install the VPN AnyConnect Client for Windows (found on the right column of this page).
  • Need help installing it?  Download VPN AnyConnect Client Installation for Windows instructions (found on the right column of this page).
  • Once you have successfully connected to the Trinity University network, download VPN-NetworkDrives.bat (found on the right column of this page) to map out your network drives (e.g. V:, U:)

OR

  • Download and install the VPN AnyConnect Client for macOS (found on the right column of this page).
  • Need help installing it?  Download VPN AnyConnect Client Installation for macOS instructions (found on the right column of this page).
  • Mapping to network drives is not available on the macOS side.

 

Setting Up MFA on the VPN

Step 1: Open your Cisco Anyconnect vpn client and connect to vpn.trinity.edu

 

 

Step 2: From the “Group’ drop-down menu select “TrinityVPN-DUO” then enter your network credentials and click”OK”

 

Step 3: On your mobile device you should get a notification like the one below:

 

Step 4: Tap on it and it will take you to the Duo app asking for approval. Approve and the login will be complete. Please keep in mind that there is a very short time limit on responding to the request (~12 seconds), this is to ensure that you are close to your mobile device and are who you claim you are 😊

 

Success: You have successfully set up MFA for VPN.

 

How to get help for VDI or VPN

If you have questions about VDI or VPN, please contact the ITS Service Desk at ITSupport@trinity.edu or x7409.

 

Details

Service ID: 12493
Created
Thu 3/3/16 3:25 PM
Modified
Tue 9/20/22 9:36 AM