Trinity University provides all active students, faculty, and staff with unique access to our network and services which can be accessed with your Trinity University Network Credentials. This account is referred to in a few different ways including:
- Trinity Credentials
- TU Credentials
- Network Credentials
- TU Network
The purpose of these user accounts is to confirm the identity of a person so that he or she can access limited-access Trinity resources, like TU Secure wifi, lab computers, workstation computers, network storage drives, or library databases.
ITS aims to make access to resources easy by allowing users to use the same username and password for a variety of services while simultaneously protecting those resources from unauthorized access. Due to this, we have specific password requirements for these accounts, which are explained here.
***Note: Trinity University Network Credentials are not the same as Tmail credentials
New Students
After a student submits their enrollment deposit, their admissions portal is populated with TU's enrolling student checklist. In this checklist, there will be information regarding a general timeline for what to expect, including when you will receive your temporary credentials for both your T-Mail and Trinity University Network accounts. These credentials will be sent within the admissions portal so they may be accessed behind password protection.
If you need help accessing these two accounts for the first time, please contact ITS via email at ITSupport@trinity.edu or by calling 210.999.7409.
New Employees
A T-Mail and Trinity University account will be created after a Trinity ID number has been assigned to you by Human Resources. New accounts are created by ITS within 3 business days of new-hire paperwork being submitted to HR and the account information is sent directly to the department administrative assistant. To check on the status, you can reach out to ITS via email at ITSupport@trinity.edu or by calling 210.999.7409.