Popular Services
ITS provides support for classroom technology across campus
Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.
For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.
The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.
Your unique Trinity University Network Credentials are used to control access to most non-google applications and services
The Canvas Learning Management System (LMS) allows Trinity faculty, staff, and students to manage digital learning, create and present learning materials online, and assess student learning.
Trinity's computer labs (general and academic/departmental)
At our 101 office located on the first floor of the library, we have Dell Laptops and Apple iPads available for checkout.
Digital Signage aids in increasing engagement among students, faculty, and staff by targeting content to various audiences by location.
Provides and develops online and in-person training for ITS products and services.
Information Technology Services offers review for new technology purchase requests for campus environment compatibility, standard and non-standard equipment, and software.
ITS partners with OculusIT to perform a data security assessment on new university contracts, software purchases, or any other system/technology that resides or interacts with TU network and computing resources.
File storage that is hosted on the cloud and can be accessed over the internet from anywhere
Provides wire and wireless access to the Internet for the Trinity campus. Access is available in and around the campus building.
Canvas is primarily a web-based software; however, any Trinity user can access Canvas on a mobile device from the Canvas Teacher and Student apps.
Authentication integration is the use of Single Sign-On integration for new systems or currently used applications and systems. Examples include Workday, Zoom, etc. Single Sign-On provides another layer of security to our network.
We inventory and manage all Trinity IT equipment. Any purchases, changes, or decommissioning of Trinity technology must be reported, verified, and records updated.
Accountable property refers to the Trinity issued IT equipment assigned to you. This includes laptops, desktop, monitors, etc. Please complete this form to indicate what assigned equipment you will take off campus for purposes of working from home. This form must be on file with ITS prior to taking your equipment off campus.
Campus printer setup for faculty & staff workstations