Popular Services
Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.
For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.
Our technicians create and modify network and Tmail accounts for Trinity users. These users include students, faculty, staff, and retired classifications.
The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.
The Canvas Learning Management System (LMS) allows Trinity faculty, staff, and students to manage digital learning, create and present learning materials online, and assess student learning.
Options for recording lectures in and out of classrooms
Information Technology Services offers review for new technology purchase requests for campus environment compatibility, standard and non-standard equipment, and software.
The Lightboard Room offers a simple yet high-tech way for faculty to record lectures
Your unique Trinity University Network Credentials are used to control access to most non-google applications and services
TUAccess is replacing the TUDevice network and TUGuest.
TUAccess is a Wifi Network for guests, students, faculty, and staff personal devices. Devices like XBox, Playstations, Smart Assistants such as Amazon Echo or Google Home, will need to register using the portal. Devices will be registered once the user logs in to TUAccess. To pre-register devices, go to the Trinity BYOD Registration and Management Portal. The portal must be accessed from a Trinity network.
TUAccess is also available for campus guests. Guests do not have to register devices.
Access technology and other professional development video courses
ITS provides support for classroom technology across campus
Campus printer setup for faculty & staff workstations
Provides and develops online and in-person training for ITS products and services.