Popular Services

ITS services and tools for Trinity faculty

Storage drives on Trinity's servers

Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.

For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.

Technology and account quick-start guide for new Trinity students

ITS offers direct faculty consultation services to explore all options and technologies available at Trinity. Instructional designers help faculty think through design, planning, and delivery considerations, emphasizing student engagement and instructor manageability. In addition, instructional designers assist with technical questions about the LMS, lecture capture, video conferencing software, classroom technology, and third-party tools like Poll Everywhere and LinkedIn Learning.

Powerful editing and creation software from Adobe

Trinity's computer labs (general and academic/departmental)

We inventory and manage all Trinity IT equipment. Any purchases, changes, or decommissioning of Trinity technology must be reported, verified, and records updated.

Trinity's email system for faculty, staff, and students

Quick links for current Trinity students

ITS services and tools for Trinity staff

Google Calendar, Docs, Sheets, Slides and more

The Canvas Learning Management System (LMS) allows Trinity faculty, staff, and students to manage digital learning, create and present learning materials online, and assess student learning.

Digital Signage aids in increasing engagement among students, faculty, and staff by targeting content to various audiences by location.

App that powers interactive meetings, events, and classes.

VoIP Phones and how to use them.

Provides wire and wireless access to the Internet for the Trinity campus. Access is available in and around the campus building.

ITS partners with OculusIT to perform a data security assessment on new university contracts, software purchases, or any other system/technology that resides or interacts with TU network and computing resources.

ITS will diagnose and work on computers and/or peripherals. We do not work on personal computers.

Your unique Trinity University Network Credentials are used to control access to most non-google applications and services

DUO (Multi-Factor Authentication)

The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.

Canvas is primarily a web-based software; however, any Trinity user can access Canvas on a mobile device from the Canvas Teacher and Student apps.

Campus printer setup for faculty & staff workstations