Popular Services
Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.
For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.
The Canvas Learning Management System (LMS) allows Trinity faculty, staff, and students to manage digital learning, create and present learning materials online, and assess student learning.
Your unique Trinity University Network Credentials are used to control access to most non-google applications and services
Canvas is primarily a web-based software; however, any Trinity user can access Canvas on a mobile device from the Canvas Teacher and Student apps.
Accountable property refers to the Trinity issued IT equipment assigned to you. This includes laptops, desktop, monitors, etc. Please complete this form to indicate what assigned equipment you will take off campus for purposes of working from home. This form must be on file with ITS prior to taking your equipment off campus.
The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.
ITS offers direct faculty consultation services to explore all options and technologies available at Trinity. Instructional designers help faculty think through design, planning, and delivery considerations, emphasizing student engagement and instructor manageability. In addition, instructional designers assist with technical questions about the LMS, lecture capture, video conferencing software, classroom technology, and third-party tools like Poll Everywhere and LinkedIn Learning.
ITS provides support for classroom technology across campus
ITS offers an environment that performs at the highest operational rate for scientific and big data research needs
Qualtrics is a respected and powerful web-based survey system for building and distributing surveys for research. It also includes sophisticated data analysis tools for sifting through survey results.
Trinity's computer labs (general and academic/departmental)
The objective of this procedure is to establish a streamlined ITS/AV event resource checkout process for the following Registered Student Organizations (RSOs) under the direction of Student Engagement & Development:
Provides and develops online and in-person training for ITS products and services.