Popular Services

Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.

For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.


ITS services and tools for Trinity faculty


Our technicians create and modify network and Tmail accounts for Trinity users. These users include students, faculty, staff, and retired classifications.


Trinity's email system for faculty, staff, and students


The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.


Powerful editing and creation software from Adobe


The Canvas Learning Management System (LMS) allows Trinity faculty, staff, and students to manage digital learning, create and present learning materials online, and assess student learning.


Options for recording lectures in and out of classrooms


Information Technology Services offers review for new technology purchase requests for campus environment compatibility, standard and non-standard equipment, and software.


The Lightboard Room offers a simple yet high-tech way for faculty to record lectures


Your unique Trinity University Network Credentials are used to control access to most non-google applications and services


TUAccess is replacing the TUDevice network and TUGuest.

TUAccess is a Wifi Network for guests, students, faculty, and staff personal devices. Devices like XBox, Playstations, Smart Assistants such as Amazon Echo or Google Home, will need to register using the portal. Devices will be registered once the user logs in to TUAccess.  To pre-register devices, go to the Trinity BYOD Registration and Management Portal.  The portal must be accessed from a Trinity network. 

TUAccess is also available for campus guests. Guests do not have to register devices.


Microsoft Word, PowerPoint, and Excel and more


Access technology and other professional development video courses


ITS provides support for classroom technology across campus


Google Calendar, Docs, Sheets, Slides and more


Campus printer setup for faculty & staff workstations


Provides and develops online and in-person training for ITS products and services.


Technology and account quick-start guide for new Trinity students


Storage drives on Trinity's servers


Course and instructor evaluation tool