Services A-Z (97)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Adobe Creative Cloud Suite

Powerful editing and creation software from Adobe

Answering and Ending Call

Answering and Ending calls on Trinity's VOIP system.


Benefit Continuation for Retired Faculty & Staff

Learn how to access TU tech-enabled resources in retirement.

BitDefender Antivirus for Faculty & Staff

Antivirus software provided for employee workstations & personal computers

Bitdefender Antivirus for Students

Antivirus software provided and recommended for student computers


Call Forwarding

How to forward your calls to another phone.

Campus Computer Labs

Trinity's computer labs (general and academic/departmental)

Campus Wifi

Authenticated and guest access to the campus wifi network

City Vista Apartments

TV, internet, and other tech information for City Vista residents

Classroom Technology

ITS provides support for classroom technology across campus

Cloud Storage

File storage that is hosted on the cloud and can be accessed over the internet from anywhere

Computer Security

Steps for maintaining computer security and privacy protections

Conference Calls

How to make a conference call.

Course Material Delivery

Software and technology options for delivering lessons to students

Creative Spaces

Spaces available for reservation or use on the first and third floors of the library


Digital Measures

Digital Measures is a tool for gathering promotion and tenure materials electronically

Digital Signage

How to request and maintain department or building digital signs

Discounted Software

Software that students and employees may purchase at a discounted price

Dorm Cable

Dormitory cable TV service for students


Education Advisory Board (EAB)

Trinity staff, faculty, and students can create accounts to access EAB administrative research and resources.


Institutional membership benefits for Trinity staff and faculty

Electronics Recycling

ITS provides recycling services for university-owned electronic equipment

Ellucian On-Demand Subscription Library (ODSL)

ODSL is an online training platform for Ellucian products (Colleague).

Equipment for External Groups

Available equipment and services for non-Trinity groups

Equipment for Faculty & Staff

Available equipment and delivery service

Equipment for Students

ITS provides cameras, tablets, recorders, etc. for checkout

Equipment Policies

Policies concerning equipment requests, use, and replacement


Faculty Guide

ITS services and tools for Trinity faculty

FAQ from the Faculty

Free Software

Licenses from Trinity provide installation of some software on your personal computer



Trinity staff, faculty, and students can create accounts to access Gartner IT research and resources.

General Info and FAQ

Found here are user guides and how to's for the VOIP phone system.

Google 2-Step Verification

How to opt into 2-step verification for your Tmail account

G-Suite: Video Tutorials, Tips, and Tricks

Google Calendar, Docs, Sheets, Slides and more


Help in the Classroom

How to get assistance with classroom tech use or setup.


Identity Protection

Follow these recommendations to keep yourself safe from identity theft.

Information Security Guidelines

Steps to take to protect your professional and personal information

IT Projects 101

How to plan and submit a project request

ITS HelpDesk Service Level Objectives

When in doubt, contact the ITS HelpDesk! They provide support & referrals for campus technology.


Lecture Capture

Options for recording lectures in and out of classrooms

Lightboard Room (CSI 458)

The Lightboard Room offers a simple yet high-tech way for faculty to record lectures

LinkedIn Learning

Access technology and other professional development video courses


M365 Login and Install Instructions

Manufacturer Discounts

Personal purchase discounts from Apple, Dell, and other companies


Platform and language built for engineering and mathematics projects and visualization.

Microsoft 365: Video Tutorials, Tips, and Tricks

Microsoft Word, PowerPoint, and Excel and more


Network Storage

Storage drives on Trinity's servers

New Student Guide

Technology and account quick-start guide for new Trinity students


Qualitative data analysis software available for install on personal and Trinity-owned devices.


O'Reilly (formerly Safari Books Online)

O'Reilly is a searchable tech and business learning platform consisting of ebooks and videos.


Password Guidelines

How to create strong passwords and change your Trinity passwords

Philo IPTV

Provides mobile TV access to faculty, staff, and students

Placing a call

How to guide on different ways of placing a call.

Poll Everywhere

App that powers interactive meetings, events, and classes.

Printing for Faculty & Staff

Campus printer setup for faculty & staff workstations

Printing for Students

Use a campus computer lab or your own device to print files at print stations

Production Price List

Service details and price lists for ITS multimedia professional production & recording

Project Request Process

Project submission process



Powerful online survey and data analysis tool


Recommended Tech to Bring to Campus

Here is a list of items you might need when on campus

Remote Access

The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.

Reporting Issues

How to report issues with equipment, software, or systems.


Security & Privacy Policies

Policies concerning technology security and user privacy


Data and statistical analysis software for in-depth research

Staff Guide

ITS services and tools for Trinity staff

Student Computer FAQ

Student computer specs recommendations, repair options, and more

Student Computer Service Center

A walk-in computing service center for all currently enrolled Trinity University students.

Student Guide

Quick links for current Trinity students

Supercomputing (HPC)

ITS offers an environment that performs at the highest operational rate for scientific and big data research needs


Technology Training Center

Upgraded technology training lab located in EHCL 101Y

Tiger Card

Your Tiger Card acts as a university ID, building access card, and point-of-sale card.


TigerPAWS allows you to access private student or employee information.


Email listserv for general community discussions, recommendations, and sales.


Trinity's 24/7 television station for instructional use


Trinity's learning management system for courses


Trinity's email system for faculty, staff, and students

Training and Engagement Opportunities

Training and Engagement Opportunities Calendar

Transferring a Call

Guide to transferring calls.


An emergency text messaging service used to communicate emergency information.


Streaming video service for instructional use by faculty

Trinity Computers - Faculty

Computer workstation options for Trinity faculty

Trinity Computers - Staff

Department workstation options for Trinity staff

Trinity Devices

Information for employees issued mobile phones for work

Trinity PhishBowl

How to spot phishing emails and examples of previous phishing attacks


The campus calendaring and room reservation system.

TU Network

Your unique TU Network credentials are used to control access to several campus services


Use Policies

Policies concerning the proper use of University systems and IP

Using Hold and Resume

Putting calls on Hold and then Resuming them guide.


Video Conferencing

Several bookable spaces are equipped for enhanced meetings or video conferences

Video Editing Software

Available software that offers powerful video editing tools

Video Recording

Video recording tools and services

Visitor Guide

Trinity wifi and services for campus guests


Accessing voicemail, and the key codes associated with it.


Voicemail basic usage information

VoIP Phones FAQ

Campus phone system used by Trinity employees


Windows Device Name and Edition

How to identify your machine name, edition, and version


Zoom Web Conferencing