Class Climate is an evaluation tool developed by Scantron. As configured, this on-premise platform allows Trinity to conduct voluntary and anonymous course and instructor evaluations after each semester.

 

    Users

    Availability

    How to login

    Tutorials, Tips, and Tricks

    FAQ

    How to get help

 

Users

Trinity Staff.

 

Availability

Class Climate is a web-based service accessible at any time from any device. 

 

How to login

1. Go to Class Climate. 

 

2. Enter your Department Credentials and click on OK. 

 

 

Tutorials, Tips, and Tricks

Click here to view the Class Climate user guide. 

 

FAQ

Who do I contact for an extension or an early evaluation?

• Academic Affairs: academic.affairs@trinity.edu

• If an early evaluation is approved, you can add your course manually, and AA will coordinate with ITS to prevent duplicates.

• You will need to run your instructor reports manually if your extension extends beyond when grades are due.

  • This report works just like the Chair’s report but chooses the “Send PDF” option instead of “Print PDF.”

 

Who do I contact if the course is not listed in Colleague, is listed incorrectly, or has extra or missing instructors?

• The Registrar’s Office: roffice@trinity.edu

• The following data can be manually changed  when loaded into Class Climate

  • Course edits

  • New courses

  • New instructors

 

Who do I contact if I’m unsure of which available options to choose from?

• Please discuss those items with your department chair.

 

How do I log in?

• Navigate to survey.trinity.edu and use the username and password provided by Academic Affairs

• Enable pop-ups in your browser

 

What do I do about this error message?

• Is ok to ignore the following errors: 

  • “The Mail Service appears to be incorrectly configured...”

  • “No survey period defined...”

 

When will courses be uploaded?

• This process begins the business day following the UG withdrawal deadline

 

How do I add a missing course?

• See the documentation, slides 34-39

• You need:

  • Instructor Name

  • Course Name/Title

  • Course Department, Number, and Section

  • Term

  • Enrollment Count

 

How do I add a missing instructor?

• See the documentation, slides 29-32

• You need the instructor’s:

  • First Name

  • Last Name

  • TU email

 

How can I edit a course and/or add passwords?

• See the documentation, slides 21-27

• Note the extra steps for adding paper passwords. 

• If reducing the enrollment, all paper passwords are valid until the cap is reached.

 

How do I generate surveys?

• See the documentation, slides 9-11

• Choose “PSWD based” or “Single password-based” per the instructor’s preference.

 

How do I share passwords?

• For single-password, see documentation, slide 13

  • Click the envelope to have the system send the password to the instructor

  • A green checkmark will appear to help you keep track

• For paper password sheets, you can print them off and cut them out, email them to individual students, or share them via another preferred method

• When sharing the survey link, use the full URL: https://survey.trinity.edu/classclimate/public/online/index/index?indexstud_php

 

Why did an instructor not receive survey results?

• Check to ensure surveys were generated for this course section.

• Check to see if any surveys were completed. If the course shows a Status of “In Progress” and the # of Forms shows “000 --%,” then there are no results to share.

  • If there are results, you can click the envelope in the Report column to re-send the report. This report goes to their Trinity email. You can also download the PDF and email it to them as an attachment.

 

When can I run the Chair’s report?

• Academic Affairs will notify you by email when these can be run - usually, the day after instructors receive their reports (two days after grades are due).

 

How do I run the Chair’s report?

• See the documentation, slides 17-19

• Ensure you uncheck “Hide surveys with documents that have already been sent.”

 

Why do I not see any surveys when trying to run the Chair’s report?

• Ensure you uncheck “Hide surveys with documents that have already been sent.”

 

How to get help

For extensions and early evaluations, email: academic.affairs@trinity.edu

For issues with using the interface, email: ITSupport@trinity.edu