Details
Dates
Mon 5/8/23
-
Tue 8/1/23
Acct/Dept
Information Technology Services
Type
Project Category / PMO Project
Health
None - No health has been set
Created
Tue 5/9/23 10:21 AM
Modified
Wed 5/10/23 9:54 AM
Description
Adding Workday Support to ITS Ticketing solution
Create a Workday Support queue in KACE, Create email box to allow forwarding emails to ticket, assign personnel from HR and Finance as people assigned to this queue, create ticket entry form based on existing Workday Google Form, create ticket workflow, train assigned personnel on ticket workflow, test solution.