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Trinity University’s Information Technology Services (ITS) provides technical support to all faculty, staff, and students of Trinity University. ITS is dedicated to supporting the technology needs of all users by providing general information on common technical issues and excellent customer service.
For ITS assistance, fill out the form below, email ITSupport@trinity.edu or call 210.999.7409.
Access technology and other professional development video courses
The Virtual Desktop Infrastructure (VDI) allows you to log into your Trinity desktop from anywhere and the Virtual Private Network (VPN) allows your Trinity University-owned device to connect directly to the on-campus network.
File storage that is hosted on the cloud and can be accessed over the internet from anywhere
Your unique Trinity University Network Credentials are used to control access to most non-google applications and services
On our website, technology.trinity.edu, on the right-hand side, users can check the status of our systems.
ITS offers an environment that performs at the highest operational rate for scientific and big data research needs
Authentication integration is the use of Single Sign-On integration for new systems or currently used applications and systems. Examples include Workday, Zoom, etc. Single Sign-On provides another layer of security to our network.
TUAccess is replacing the TUDevice network and TUGuest.
TUAccess is a Wifi Network for guests, students, faculty, and staff personal devices. Devices like XBox, Playstations, Smart Assistants such as Amazon Echo or Google Home, will need to register using the portal. Devices will be registered once the user logs in to TUAccess. To pre-register devices, go to the Trinity BYOD Registration and Management Portal. The portal must be accessed from a Trinity network.
TUAccess is also available for campus guests. Guests do not have to register devices.
Antivirus software provided for employee workstations & personal computers
ITS will diagnose and work on computers and/or peripherals. We do not work on personal computers.
At our 101 office located on the first floor of the library, we have Dell Laptops and Apple iPads available for checkout.
Qualtrics is a respected and powerful web-based survey system for building and distributing surveys for research. It also includes sophisticated data analysis tools for sifting through survey results.
Trinity's computer labs (general and academic/departmental)